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What are the 5 stages of customer journey?

What are the 5 stages of customer journey?
What are the 5 stages of customer journey?


 The chump adventure refers to the altered stages a chump goes through before, during, and afterwards authoritative a purchase. 

The stages of the chump adventure for agenda business include:


1. Awareness: The chump becomes acquainted of a botheration or charge and begins to analysis solutions.


2. Consideration: The chump evaluates altered options and solutions, including your artefact or service.


3. Decision: The chump chooses a band-aid and makes a purchase.


4. Retention: The chump continues to use and appoint with your artefact or service.


5. Advocacy: The chump becomes a cast apostle and promotes your artefact or account to others.


To finer ambition the admirers and adviser them through the chump journey, agenda marketers use a array of strategies, such as:


* Creating admired and advisory content, that helps the barter in their analysis and appraisal stages.


* Developing a convenient website that provides an accessible and seamless affairs experience.


* Use retargeting and remarketing to ability barter who accept already apparent an absorption in your articles or services.


* Creating chump adherence programs to animate echo business and chump retention.


* Use amusing alert to adviser chump acknowledgment and acknowledge to any issues that may arise.


* Use abstracts and analytics to clue chump behavior, and accomplish data-driven decisions to advance the chump journey.


By compassionate the chump journey, agenda marketers can actualize a added able business action that addresses the specific needs and affliction credibility of barter at anniversary stage.

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